Administrative Support Skills Workshop
This comprehensive Administrative Support Workshop is designed to strengthen the core skills required for effective administrative and office support roles. The workshop focuses on organization, time management, communication, and professional effectiveness in a fast-paced work environment.
Participants will learn practical strategies for managing email, electronic and paper files, voicemail, schedules, and workloads efficiently. The program also introduces foundational project management techniques, meeting planning skills, and tools for prioritizing tasks and meeting deadlines.
In addition, the workshop emphasizes strong verbal and non-verbal communication, assertiveness, conflict resolution, decision-making, and collaboration with managers and teams. Wellness topics such as ergonomics and stress management are included to support long-term productivity and job satisfaction.
Through interactive activities, case studies, and real-world examples, Participants will develop practical skills and ready-to-use tools to enhance their effectiveness as administrative professionals.
Workshop Objectives:
- Getting Organized
- Manage their time more effectively
- Prioritize their time so they can get it all done.
- Complete Special Tasks
- Verbal Communication Skills
- Non-Verbal Communication Skills
- Empowering Yourself
- Deal better with their managers
- Taking Care of Yourself is a priority